Digital Technologies:
Customer experience and content management platforms, Open Source, modern API-led web architecture, personalisation, marketing automation, omnichannel orchestration, analytics, customer data management and cloud infrastructure, collaborative and document management, DevOps tooling
Consulting and Solution Architecture:
Agile, Lean and Design Thinking for problem discovery, ideation, solution design, functional capability assessment and modelling, technology and platforms selection, digital architecture blueprinting, resource planning and road-mapping. Business case development and solution proposition definition
People and Process:
Digital and programme management and governance, organisational capabilities analysis and building, target operating model, agile/lean methodologies, DevOps lifecycle management and continuous delivery, lean startup product development, service introduction